OK, seems like I am on a blog roll (oh no does that constitute a blogging pun?) … actually I have had these stored up for a few days and am just getting around to relieving my blog debt.
I was reading this great post mostly for the catchy title "Sometimes Your Girlfriend Isn’t Really Dead", and stumbled across a great description of how to manage a crisis. (Chartreuse always manages to entertain AND stretch the brain, and this post is no different — don’t forget to read the whole post.)
The five step crisis management guide advises:
- Don’t Panic
- Quickly access the situation and act. Even if wrong you should do something.
- Ignore your minions mistakes. In stressful situations they are bound to fuck up. No big deal. Stay focused on the main task.
- Don’t expect gratitude. Sometimes people and companies don’t even realize how close they came to death.
- When the major part of the crisis is over give control back to your underlings.
Also, while reading through the comments to the article, I loved this comment from Brian Clark:
I just like the dead girlfriend story. That’s why I hang around here despite not owning or being involved in a blog network.
Good stories are the key to everything.
Couldn’t agree more Brian!